Servicing and Repair

We understand that a faulty or temperamental machine can be most frustrating especially as it usually breaks down at the most inconvenient time. The engineers are very experienced giving you the assurance that your machine will be serviced with no fuss to the highest possible standards in the quickest possible time.

FIXED CHARGES. We offer a fixed call out and labour charge for up to one hour. There will be no nasty surprises. Our charge is just £78.00 inc VAT.

LOAN APPLIANCES. Loan appliances are available usually for just a small charge if the repair needs to be undertaken offsite.

Washing Machine and Washer Dryer Repairs: Warranty, 6 months on Labour & 3 months parts: Qualified Electrical Engineers and Plumbers: Spare Parts Department: Friendly and Professional Service:...Common Problems Encountered: Door Switch Fault: Won't Start: No Spin Cycle: Water Leakage: Not Draining: Noisy Drum: Bad Odour.

Tumble Dryer Repairs: Warranty, 6 months on Labour & 3 months parts: Qualified Electrical Engineers and Plumbers: Spare Parts Department: Friendly and Professional Service...Common Problems Encountered: Door Switch Fault: Won't Start: Drum won't spin: Not Drying: Not Heating: Bad Odour.

Dishwasher Repairs: Warranty, 6 months on Labour & 3 months parts: Qualified Electrical Engineers and Plumbers: Spare Parts Department: Friendly and Professional Service...Common Problems Encountered: Water Leakage: Doesn't drain: Door switch fault: Won't start: Not Drying: Not Heating: Bad Odour.

Refrigeration Repairs: Warranty, 6 months on Labour & 3 months parts: Qualified Electricians and Engineers: Spare Parts Department: Friendly and Professional Service...Common Problems Encountered: Incorrect Temperatures: Not Cooling: Defrosting Problems: Water/Ice Leakages: Door Problems: Noisy Motor: Bad Odour.

Cooker/Oven Repairs: Warranty, 6 months on Labour & 3 months parts: Qualified Electricians and Gas Safe Engineers: Spare Parts Department: Friendly and Professional Service...Common Problems Encountered: Incorrect Temperatures(Too Hot or Cold): Element Issues: Door Problems: Fan issues: Faulty ignition.

Cooker Hobs and Hoods Repairs: Warranty, 6 months on Labour & 3 months parts: Qualified Electricians and Gas Safe Registered Engineers: Spare Parts Department: Friendly and Professional Service...Common Problems Encountered: Hood Filter replacement: Hood motor issues: Lighting problems: Non responsive Induction and Ceramic Hobs: Faulty Ignition

We offer our customers the ability to have their existing appliances that are out of guarantee serviced, repaired and maintained whether it was purchased from us or a competitor. We use the very best engineers and are committed to offering new and old customers excellent advice and service at the most competitive prices. Ring 01273-628618 option 1 for prompt service! All of the repairs are booked and monitored by the repair centre in Hove. The engineers are constantly on the road ensuring that any appliance that can be repaired, is put back into working order as quickly as possible.

Extra Services

Carters delivery crews are well trained in delivering and connecting your new purchase to existing compatible supplies but cannot be involved in plumbing, carpentry or electrical work that would normally be left to a fully qualified specialist. In addition, because of time constraints, they are normally unable to install built in appliances unless the procedure is perceived to be straight forward without causing a delay. Our service department can complete these installations for you.

Built in/Integrated appliances look good in your kitchen and need a professional eye to ensure they operate as they should and doors fitted where appropriate to look exactly as they are intended.

Contact us now on 01273-628618 option 1 for full details. We can offer an informed opinion and can book a service engineer to visit your home.

Please note all repairs & servicing are carried out by a 3rd party engineer unless the product is still in warranty.